Privacy Policy

At AstroBhava, we are deeply committed to protecting your privacy and the confidentiality of your personal and spiritual information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit https://astrobhava.com, use our services, or interact with us via email, WhatsApp, or phone.

By using our website and services, you consent to the practices described in this policy. We comply with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable Indian laws.

1. Information We Collect

We collect information only when you intentionally provide it or through standard website operations.

A. Personally Identifiable Information (Personal & Sensitive Data)

Name, email address, phone number, mailing address
Date of birth, time of birth, place of birth (for astrology & Nadi services)
Payment details (processed securely via third-party gateways — we do not store card numbers)
Any spiritual or horoscope-related details you share

B. Automatically Collected Information (Non-Personal)

IP address, browser type, device information, operating system
Pages visited, time and date of visit, referral source
Cookies and similar tracking technologies (see section 5)

We do not collect sensitive personal data (SPI) unless you voluntarily provide it for our services.

2. How We Use Your Information

We use your data only for the purposes you have permitted:

To provide astrology consultations, Nadi readings, Homa/Puja/Japa services, and product delivery
To process payments and send order confirmations
To communicate with you (booking confirmations, ritual updates, tracking)
To improve our website and services through analytics
To send occasional updates or offers (you can opt out anytime)

3. How We Share Your Information

Internally: Your information may be shared with our team members only when necessary to serve you better.
Third Parties: We do not sell, rent, or trade your personal data to any third party.
We may share data with trusted service providers (payment gateways, shipping partners like India Post, email service providers) strictly under confidentiality agreements.
We may disclose information if required by law, court order, or government authority.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences
Analyse website traffic and improve user experience
Provide personalised content

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect some features of the website.

5. Data Security

We implement reasonable security measures (encryption, access controls, secure servers) to protect your data. However, no method of transmission over the internet is 100% secure. We are not responsible for any breach caused by hacking or unauthorised access beyond our reasonable control.

6. Your Rights (Under DPDP Act)

You have the right to:

Access, correct, or delete your personal data
Withdraw consent at any time
Opt out of marketing communications
Lodge a grievance with us or with the Data Protection Board of India

To exercise any of these rights, please contact us using the details below.

7. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected or as required by law. Once no longer needed, we securely delete or anonymise it.

8. Children’s Privacy

Our services are not directed at children under 18 years of age. We do not knowingly collect data from children. If we become aware of such data, we will delete it immediately.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

10. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Coimbatore, Tamil Nadu.

How to Reach Us

For any privacy-related queries, requests, or grievances, please WhatsApp Us | Email Us | Call Us at +91 96295 55442.