Refund & Cancellation

Order Cancellation

  • Final Sales: All sales made on are final. This includes payments made through our website’s payment gateway, payment links shared via email, messenger apps, other UPI codes, and payment wallets.
  • Cancellation Conditions: Orders can only be cancelled if they have not yet been shipped.

Product Returns

  • Return Conditions: If you need to return a purchased product, it must be sent back in its original form without any damage at the customer’s own expense.
  • Non-Refundable: Under no circumstances will a refund be made for a damaged product. For more details, please contact our customer support at [email protected].
  • Merchandise Condition: For energetic reasons, we will not accept merchandise that has been worn, used, altered, or damaged.

Rescheduling Homa/Pooja

  • Rescheduling Notice: If you need to reschedule a Homa/Pooja, you must inform our customer support team at least 48 hours before the scheduled time. This allows us to halt preparations and make necessary arrangements.
  • Communication: Updates on the date and time of the rescheduled Homa will be communicated through email or by a call to the customer.

Nadi Astrology Cancellation Policy

  • Leaf Search: If your leaf is not found after checking 2 to 3 schedules, we allow a maximum of 3-4 weeks to arrange more readings at no additional cost for about 10 bundles.
  • Refund Conditions: If we are unable to find your leaf within these 10 bundles, we will refund the total amount paid.

Nadi Astrology Refund Policy

  • Cancellation by Seeker: If a Nadi seeker cancels the proceedings due to personal reasons without finding the Basic leaf, the total amount paid will not be refunded.
  • Continuation Period: The seeker can approach us within 30 days of the payment to continue the process. After 30 days, the seeker must make the payment again to proceed.
  • Chapter Search: We urge seekers to request our customer support to initiate searches for further chapters (2 to 14) and not to place orders prior to identifying the requested chapters. A breathing period of about 180 days is required to identify the requested chapters. If not identified within 180 days, the payment made will be refunded.

Note on Refunds

  • Refund Processing Time: Refund turnaround time is 5-7 working days.
  • Original Mode of Purchase: Refunds will be made to the customer’s original mode of purchase (e.g., if the service was purchased using a credit card, the refund will be issued to that credit card).

Know Your Destiny

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